FAQs
All your questions, all answered right here!Friendly representatives are available to answer all your questions when you call, but your answer may already be here!
Getting Started
How do I get started?
Your first step is to order your free Info Kit. Once it’s in your hands, you’ll have everything you need to choose the right product, make your plan, order products and sell, sell, sell!
What products can I choose from?
What we carry is easy for you to carry. Choose from seven great programs: chocolate, Scratchcards, magazines, gift brochures, cookie dough, lollipops and beef snacks. Each program has a variety of products that you can select.
Can we sell over the Internet?
Sure you can! You can choose a traditional program and keep it within your community or you can take advantage of the power of our online magazine program to reach more people across the United States. You can even combine traditional and online to raise more money faster. We call it our Combo Program! You can even buy your fundraising products over the internet through our secure site www.efundraisingstore.com.
How do I know I’ll get the service my team deserves?
Our guarantee promises you that. We have a team of experienced fundraising consultants and customer service representatives available to help you throughout your fundraising campaign. We also have local field representatives available to help you launch your campaign. And, if ever you are not satisfied with any aspect of our service, we urge you to let us know. After all, we won’t know what to fix if we don’t know what’s broken! 100% commitment to your campaign – guaranteed!
What kind of groups do you work with?
All kinds: students, educators, sports teams, religious organizations, community centers, and other non-profit groups. It doesn’t matter what kind of group you’re in, all that matters is that you need to raise money!
ChocolateChocolate hockey pucks are also available!
What’s the difference between straight packs and variety packs?
Straight packs contain only one type of candy bar per case, while variety packs contain an assortment of different candy bars in one case.
What is the cost of the chocolate?
The cost will vary depending on the brand and type of candy you choose, because each kind can have a different number of items per case.
How much do my supporters have to pay per item?
All chocolate products come in either $1 products or $2 products or both.
What is the profit?
You can earn up to 60% profit with chocolate.
Is there a minimum requirement?
The minimum requirement for Hershey’s is 9 master cases (each master case contains 4 carrier cases). You can mix and match different types of Hershey’s bars. One Dollar Bar have a 1 master case minimum.
Do you have a return or refund policy?
You are responsible for verifying all orders upon delivery - all damaged products should be refused at that time. No returns or refunds will be accepted after order is signed for.
How do I pay for my order?
We accept Visa, Master Card, American Express or Discover, as well as checks or POs (for schools only).
How long will it take to ship my order and how much does it cost?
Allow 10 to 15 business days for Hershey’s, One Dollar Bar and Chocolate Hockey Puck deliveries. Shipping fees of $50 will be added for all chocolate orders below $2,000 or a $20 shipping fee will be added for all orders above $2.000.
Where do you ship?
All shipping information is for orders shipped to the Continental US only. For more information on orders shipped outside the Continental US, please call the number above.
Scratchcards
What types of Scratchcards do you have?There are various Scratchcards available for any group type, including general, American flag, church, band, music and art, school, scouts, basketball, softball, hockey, soccer, cheerleading, volleyball, football, baseball, gymnastics, swimming, wrestling and more!
Can I order personalized Scratchcards?
Of course! We will put your group name and picture on each card, as well as your group logo if you wish.
How many dots can be scratched on each card?
There are 60 dots per card, or you can choose the new 30-dot cards.
What are the donation amounts per dot?
The donation amounts for the 60-dot cards range from FREE to $2.50 and from $1 to $5 for the 30-dot card, for a potential of $100 raised per card.
What do the donors get in return?
Supporters receive a valuable coupon sheet as a thank you for their donation – each sheet has incredible savings! Our brand name national sponsors include Pizza Hut, Blockbuster, TCBY, A&W, AMC Theatres and many more! Each card contains 30 or 60 coupon sheets (1 for each dot).
What is the size of a Scratchcard?
Each card has 2 or 3 flaps that fold up into a 4” X 6” card you can easily carry in your pocket!
What is the cost of the Scratchcards?
The cost per Scratchcard is $20 for all orders. Taxes are not included, if applicable.
What is the profit?
You can earn up to 90% profit with Scratchcards.
Is there a minimum requirement?
The minimum requirement is 10 cards.
Do you have a return or refund policy?
You are responsible for verifying all orders upon delivery - all damaged products should be refused at that time. No returns or refunds will be accepted after order is signed for.
How do I pay for my order?
We accept Visa, Master Card, American Express or Discover, as well as checks, CODs or POs (for schools only).
How long will it take to ship my order and how much does it cost?
Allow a minimum of 5 to 6 business days for delivery. Rush delivery is available upon request (extra shipping fees will apply). Shipping is free for all orders.
Where do you ship?
All shipping information is for orders shipped to the Continental US only. For more information on orders shipped outside the Continental US, please call the number above.