FAQs

Getting Started
How do I get started?
Your first step is to order your free Info Kit. Once it’s in your hands, you’ll have everything you need to choose the right product, make your plan, order products and sell, sell, sell!

What products can I choose from?
What we carry is easy for you to carry. Choose from seven great programs: chocolate, Scratchcards, magazines, gift brochures, cookie dough, lollipops and beef snacks. Each program has a variety of products that you can select.

Can we sell over the Internet?
Sure you can! You can choose a traditional program and keep it within your community or you can take advantage of the power of our online magazine program to reach more people across the United States. You can even combine traditional and online to raise more money faster. We call it our Combo Program! You can even buy your fundraising products over the internet through our secure site www.efundraisingstore.com.

How do I know I’ll get the service my team deserves?
Our guarantee promises you that. We have a team of experienced fundraising consultants and customer service representatives available to help you throughout your fundraising campaign. We also have local field representatives available to help you launch your campaign. And, if ever you are not satisfied with any aspect of our service, we urge you to let us know. After all, we won’t know what to fix if we don’t know what’s broken! 100% commitment to your campaign – guaranteed!

What kind of groups do you work with?
All kinds: students, educators, sports teams, religious organizations, community centers, and other non-profit groups. It doesn’t matter what kind of group you’re in, all that matters is that you need to raise money!

What’s the difference between straight packs and variety packs?
Straight packs contain only one type of candy bar per case, while variety packs contain an assortment of different candy bars in one case.

What is the cost of the chocolate?
The cost will vary depending on the brand and type of candy you choose, because each kind can have a different number of items per case.

How much do my supporters have to pay per item?
All chocolate products come in either $1 products or $2 products or both. The Chocolate Hockey Pucks have a suggested retail price of $3 per puck.

What is the profit?
You can earn up to 60% profit with chocolate.

Is there a minimum requirement?
For WFC, the minimum requirement is 10 cases. The minimum requirement for Hershey’s is 9 master cases (each master case contains 4 carrier cases). You can mix and match different types of WFC bars to meet your minimum requirement, just as you can mix and match different types of Hershey’s bars, but you cannot mix both WFC and Hershey’s. Lamontagne and One Dollar Bar have a 1 master case minimum. The minimum requirement for Chocolate Hockey Pucks is 2 master cases.

Do you have a return or refund policy?
You are responsible for verifying all orders upon delivery - all damaged products should be refused at that time. No returns or refunds will be accepted after order is signed for.

How do I pay for my order?
We accept Visa, Master Card, American Express or Discover, as well as checks or POs (for schools only).

How long will it take to ship my order and how much does it cost?
Allow a minimum of 5 to 7 business days for WFC deliveries and 10 to 15 business days for Hershey’s, Lamontagne, One Dollar Bar and Chocolate Hockey Puck deliveries. Shipping fees of $50 will be added for all chocolate orders below $2,000 or a $20 shipping fee will be added for all orders above $2.000.

Where do you ship?
All shipping information is for orders shipped to the Continental US only. For more information on orders shipped outside the Continental US, please call the number above.

Can I order personalized Scratchcards?
Of course! We will put your group name and picture on each card, as well as your group logo if you wish.

How many dots can be scratched on each card?
There are 60 dots per card, or you can choose the new 30-dot cards.

What are the donation amounts per dot?
The donation amounts for the 60-dot cards range from FREE to $2.50 and from $1 to $5 for the 30-dot card, for a potential of $100 raised per card.

What do the donors get in return?
Supporters receive a valuable coupon sheet as a thank you for their donation – each sheet has incredible savings! Our brand name national sponsors include Pizza Hut, Blockbuster, TCBY, A&W, AMC Theatres and many more! Each card contains 30 or 60 coupon sheets (1 for each dot).

What is the size of a Scratchcard?
Each card has 2 or 3 flaps that fold up into a 4” X 6” card you can easily carry in your pocket!

What is the cost of the Scratchcards?
The cost per Scratchcard is $20 for all orders. Taxes are not included, if applicable.

What is the profit?
You can earn up to 90% profit with Scratchcards.

Is there a minimum requirement?
The minimum requirement is 10 cards.

Do you have a return or refund policy?
You are responsible for verifying all orders upon delivery - all damaged products should be refused at that time. No returns or refunds will be accepted after order is signed for.

How do I pay for my order?
We accept Visa, Master Card, American Express or Discover, as well as checks, CODs or POs (for schools only).

How long will it take to ship my order and how much does it cost?
Allow a minimum of 5 to 6 business days for delivery. Rush delivery is available upon request (extra shipping fees will apply). Shipping is free for all orders.

Where do you ship?
All shipping information is for orders shipped to the Continental US only. For more information on orders shipped outside the Continental US, please call the number above.

How does an online magazine campaign work?
Friends and family across the United States can go to your group’s personalized online magazine store (which you can easily set up for free) and buy, renew or extend their magazine subscriptions while a portion of the purchase price goes back to your group.

How do I let my supporters know about our online campaign if they live in another state?
On your group’s online store, you can send emails to friends and family inviting them to visit your store and purchase magazine subscriptions online to help support your group.

How long should I run an online magazine campaign for?
The beauty of this program is that you can run it for a short time period to earn money quickly, or you can run it all year long to get a steady flow of funds coming in regularly.

What is the cost of this program?
This program is absolutely free! Just call us at the number above and we’ll have your personalized web page set up in no time!

What is the profit?
Your group will earn 40% of each purchase amount.

Can I combine this program with other programs?
Of course – there’s no better way to earn more money faster than by combining this online program with any one of our other traditional fundraising programs! For example, if you decide to sell candy bars, you can also run an online campaign to reach those supporters that are not physically close to you.

How is the cookie dough packaged?
Cookie dough comes in either tubs or pre-portioned. Each tub of cookie dough makes up to 48 one oz. cookies (approximately). Each box of pre-portioned cookie dough makes 48 one oz. cookies (no more scooping!).

How long can I store the cookie dough?
The frozen cookie dough keeps approximately two weeks in fridge and up to 1 year in the freezer.

What is the cost of the cookie dough?
The cost will vary depending on the brand and type of cookie dough you choose, because each brand has a different number of items per case and each type has a different retail price per item.

How much do my supporters have to pay per item?
Each item sells for $12 to $17.

What is the profit?
You can earn up to 55% profit with cookie dough.

Is there a minimum requirement?
The minimum requirement is 15 to 20 cases, depending on the brand. You can mix and match different flavors to meet your minimum requirement. However, flavors are packed to the case, so all flavors in an order must be divisible by 6 or 8 depending on the brand (cases cannot be broken).

How do I know how many boxes to order?
We recommend that you order cookie dough brochures first, one for each participant, so that your participants can take down the orders from their friends and family. Once all these orders are tallied, you can place one order for the cookie dough.

Do I have to pay for the brochures?
No, all brochures ordered are free. Think of the environment: do not order more brochures than you’ll need or please return any unused brochures to us.

Do you have a return or refund policy on cookie dough?
You are responsible for verifying all orders upon delivery - all damaged products should be refused at that time. No returns or refunds will be accepted after order is signed for.

How do I pay for my order?
We accept Visa, Master Card, American Express or Discover, as well as checks or POs (for schools only).

How long will it take to ship my order and how much does it cost?
Allow a minimum of 3 to 4 business days for delivery of brochures. Once your order is placed and payment is received, allow a minimum of 12 to 21 business days for delivery of cookie dough. Cookie dough arrives frozen; we recommend you plan in advance a place to store the cookie dough once it is delivered. Shipping is free for all brochure orders and for all orders above the minimum. For orders below the minimum, shipping charges of $4.50 for each case short of the minimum will apply.

Where do you ship?
All shipping information is for orders shipped to the Continental US only. For more information on orders shipped outside the Continental US, please call the number above.